Refund policy

• Returns are accepted for FREE on all purchases except for:

1. Items marked "Final Sale"
2. Bulk purchase orders (defined as five (5) or more items in a single or multiple purchases within a 7-day period).

• In order to receive a refund, your returned item must be unworn and include the manufacturer’s box with original tags. Lost In Laces reserves the right to refuse returns in which the returned merchandise is extensively worn and/or damaged.
• You have 30 days after receiving your order to ship it back to us.
• We will provide you with a pre-paid return shipping label for all eligible returns.
• Exchanges are not accepted at this time.
• Refunds will be credited to your original payment method for the purchase price along with any applicable taxes.
• Please allow up to 5 business days after we receive your package to process your refund. Keep in mind, your credit card company may take up to 10 additional business days to post a credit to your account.